Author: 3rings

After a journey of 6 years…

Dear Customer,

It is with great regret and sadness that we have to inform you that we will be bringing the 3rings Care Plug and Internet of Things sensor service to a close.

After a journey of 6 years we have taken this decision because the technology adoption within the Social Care market is extremely slow moving, which means that we are not able to attain a sustainable business model that would give the quality, and daily operational support that we believe is the minimum we would expect to deliver, to look after you, our customers.

Our customers including individuals, regional council’s and housing association’s that use 3rings as a safety net of care, are very important to us and this is the reason why we haven’t waited until the last moment to notify you of our decision.

With this in mind, we will be doing two things:-

  1. We will maintain support for the 3rings care service, including the Plug and IOT sensors platform until Friday 1st March 2019, so there is still plenty of time to setup something else to look after your loved ones.
  2. Because of your fantastic support over the years our intent is to come back to you within the next 6-8 weeks with a range of options to continue providing care for your loved ones. We do not know what form these options will have at the moment as we are in talks with a range of suppliers to ensure the best and most suitable options.

Depending upon your subscription period there may be a financial implications, as follows:

  1. If you pay monthly, this will continue until you cancel or until 1st March 2019
    (we take subscriptions monthly in arrears)
  2. If you have a 12 month or 24 month subscription which expires before 1st March 2019 then when your subscription expires you will be offered an on-going monthly subscription at £12 a month until we close the service.
  3. If you have a 12 month or 24 month subscription that still is ‘live’ after 1st March 2019 we are looking to include any outstanding periods against future recommendations.
  4. If your subscription is out of date or you have an unpaid trial beyond 4 weeks then every little helps us keep the service going please contact and she will set up your £12 a month subscription until we close.

The 3rings team strongly believe in the world of IoT sensors and true digital solutions to provide a safety net of care, 3rings has always evangelised this as our goal, we know that digital safety nets of care will change the face of social care in the future.

3rings are immensely proud to have helped so many families and vulnerable people, and to have saved lives through the 3rings service and we are truly sorry to have to deliver this message.

Can I personally thank you for your support for 3rings which made a massive difference and kept us going and we thank you for your understanding and commitment to providing to the safety net of care for your loved ones.

Should you wish to clarify anything or have any comments then please don’t hesitate to contact me directly either by email on or call me on 01260 222853 or my mobile 07899 803555.

I will be back in touch as soon as I can.

Yours sadly


3rings – changing the face of social care.

Steve Purdham, Chairman of 3rings , as winners of this years TSA Driving Digital Challenge explains how ‘Going digital’ has the means to change the face of social care to increase outcomes, quality and safety.

As an industry, we stand at the threshold of a brave new world that can change the face of social care.

‘Going digital’ is NOT just about moving from analogue to digital lines as this will change nothing. It is understandable that this is important because it is an immediate and pending problem with existing analogue Telecare technology but it doesn’t even touch the potential that ‘digital’ really offers.

‘Digital’ is about the new building blocks and services that can create a ‘safety net’ of care that increases outcomes and care quality and does so in a way that keeps our most vulnerable citizens safe.

Words such as Internet of Things (IoT), Cloud, Wi-fi, Bluetooth, Personal Assistants and others are thrown about as the answer to all our care needs. But this is just ‘geek’ speak that deflect from the real power. The real power for change comes from ‘Data’ or more correctly from understanding what the data means.

We are being surrounded by all types of hardware/sensors that will generate data about every aspect of our lives. 50 billion IoT devices will be in the market by 2020 and individually we can expect to be monitored by up to three thousand ‘things’ daily. These things will come in all shapes and sizes from add-on sensors to kettles to clothing.

But this hardware will change constantly and so when building your future care systems the more agnostic to hardware you can be the more flexible and ‘future’ proofed your solution will be.

These ‘Things’ provide data but its how you look and use the data that will change social care.

The true value is the patterns the data create, from those patterns it will be possible for systems , such as 3rings, to indicate if this person is OK at the moment or may need help.

By understanding the patterns then ‘big leaps’ in care is possible, having real time cognitive and physical information to support care decisions.

Analysing the patterns will produce Trends which will help care plans become more meaningful and patient centric. The ability to answer questions such as does this person need a Night/Sleep worker, is the increase in activity in the toilet indicating possible UTI’s all will become obvious.

These trends can produce ‘feedback’ loops or ‘nudging ‘ systems, for example if a person is inactive it will be possible to automatically call them and suggest an action, such as go and have a cup of tea.

Beyond trend analysis then the next ‘simple’ step is Machine Learning (ML) and Artificial Intelligence (AI). ML will mine the data looking for patterns that are not always obvious either due to the sheer volume of data or indeed patterns that evolve over time.

ML will be able to look at the data from an individual as well the ‘crowd’ and build potential reactive systems that can predict or suggest outcomes that can be beneficial to individual’s health.

All this is capable of being delivered today but it doesn’t end there with the pending wave of Social robotics (such as Jibo) the ability to create relevant conversation and suggestions that not only can stave off loneliness but also react to the data trends.

So ‘going digital’ is not only about bits of plastic and wires or how the signals get transmitted its about how the data patterns that can be used for increased and better outcomes, better quality care and increased safety for all.

Volunteers required for research into how a ‘smart plug’ could support people living with dementia or Alzheimer’s

A unique research study looking into independent living and support for people with mild dementia is looking to find volunteers in South Yorkshire to be part of the study.

A partnership between Westfield Health, Sheffield Hallam University and the Alzheimer’s Society is calling for people who have been recently diagnosed with dementia and are living independently to take part in the six-month long project.

Read the full article here:

Sheffield Chamber of Commerce

Business Up North

Brief Report

3rings care partners with Be Independent Telecare Service in York to launch 3rings Plug service

3rings Care, the pioneer Internet of ‘Things that Care’ business, has launched the first phase of a new service with Be Independent telecare service in York.

3rings Care provides a care support platform and technologies to provide patterns of active living reassurance for families and support for health and social care professionals.

Be Independent is a Social Enterprise Community Interest Company delivering traditional telecare services typically through assessed need.

Download the full case study as a PDF

Technology transforms humble cup of tea into life-saver for South Yorkshire family

Many Brits say they couldn’t live without tea, but for one South Yorkshire family new technology has elevated the humble cuppa to a potentially life-saving beverage.

Every time 92-year-old Lily Hutchinson boils the kettle at her home in Thorne, Doncaster, a plug-in device lets her family know.

Read full article here:

The Star

Rachael reviews 3rings

When one of Rachel’s sisters moved to Spain, the family lost having a relative nearby to help support their 93 year old grandmother and knew they needed to change something. Since using the 3rings plug it has helped to improve the whole family dynamic.

Although my grandma is 93, she is so independent and when my sister who lived closer to her moved away it fell to the other three of us, as well as my dad to keep checking up on her. This definitely became frustrating for her, we stopped having real conversations and were just always checking she was eating enough, was drinking enough, feeling OK and so on.

It was all necessary though as she’d fallen a couple of times and had not been found until some while afterwards. So when I heard about 3rings at a work event run by Westfield Health it was like the lightbulb just came on, it was exactly the answer to our situation! The anxiety and concerns had been causing family discord, my dad was really feeling the pressure, but now we just get told every morning and evening she is OK and can subtly check whenever we’re worried about her.

My grandma has actually had two falls since we got the plug and we knew about it almost instantly, I dread to think how long it might have been had it not been for the morning alerts, so I can’t really praise 3rings enough!

Luke reviews 3rings

With Luke Pickering being in London for work, he found himself dealing with the daily anxiety of being over 100 miles away from his mother in their home town of Liverpool. Luke still talks to his mum every evening but 3rings provides him with reassurance each morning that his mum is up and about.

I wasn’t looking for a solution but when I saw 3rings on Dragon’s Den I realised it could really help give me peace of mind. I moved to London a while ago and I’ve got a busy life here. When Dad died Three years ago, I suddenly realised how far away from Mum I was and that I felt so helpless should anything happen to her.

What’s been so rewarding about using the 3rings plug is how much happier Mum is. I knew how anxious the situation was making me but I hadn’t anticipated the peace of mind 3rings would give her too. She’s such a technophobe, the fact that she doesn’t have to do or change a thing makes the product so perfect, it just slots into her routine and daily life, literally!

Thankfully I’ve never had a negative alert other than when she’s been on holiday, but I feel that with the plug in place I have the best chance of reacting as fast as is possible, and that makes us both feel a lot better.

Joan reviews 3rings

3rings provides Joan Pearson with reassurance that her 93 year old mum, who lives alone, is OK. Before using 3rings Joan’s mum was having falls and her family were becoming increasingly worried about her welfare and ability to live independently. Now Joan and her whole family have peace of mind that they can keep track of their loved one and be quick to respond if any behaviour is cause for concern.

I first heard about 3rings through Dragon’s Den back in 2015 and was shouting at the telly, ‘why don’t you fund this?’ Although I didn’t take it further at the time I later remembered 3rings when my 93 year old mum was starting to have falls and Social Services became involved. As my mum’s not too good on the phone, I thought this could be a great way to make sure she’s ok without having to call her all the time. I spoke to my brothers who said go for it.

We’ve been using the plug for a couple of months now and it gives me enormous peace of mind to know that my mum is up and about in the morning. 3rings is connected to her kettle so me, my brother and sister in law all know when she’s had her first cup of tea, and predict when she’ll have her next one. That pattern is really reassuring. If that changed I would think ‘where is she, what has she done?’

I can’t emphasise how reassuring it has been. It’s not a substitute for care it’s just reassurance, one less thing to remember. If I can give this peace of mind to just one other family that would be amazing.