Worried about your ageing mum or Dad? Just ask Alexa!

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This week, tech start-up 3rings reveals how, as part of its new social care platform, it has integrated with the Amazon Echo, showing how smart homes and the ‘internet of things’ can be used to’ help older people live independently for longer and deliver peace of mind to their families regardless of distance and time pressures.

Originally, 3rings helped families monitor the wellbeing of their ageing friends or relatives through a ‘smart plug’ that connects to domestic appliances such a kettle or a TV. It was created by Steve Purdham so that he and his siblings could rest assured that their 82-year old mother was well. Being an entrepreneur, he was determined to find a way to apply his thinking to change the face of social care to support both older people and their friends and family who are concerned for their welfare. There are now 11.6 million over-65s living in the UK and 1.5 million of them over 85.

This latest development for 3rings works with the Amazon Echo in two modes; the first allows friends and relatives to ‘ask Alexa’ if their loved one is safe and okay.  The second mode can be used in a loved one’s home; they can ask Alexa to tell 3rings they need help which will send out an immediate alert to their friends and family network.

However, the Amazon Echo is just the start as the system is flexible, allowing it to be tailored to the needs and worries of the family. A range of different sensors or devices can be used to track different areas of concern, for example, ‘Is my mum cold?’, ‘Is my dad eating?’ The ability to integrate with new devices and appliances from 3rings and other manufactures’ as they become available is key and shows how the internet of things can be used to create Things that Care®.

Steve Purdham, Chairman and Founder of 3rings comments,A key driver behind this development is that by 2020, 50 billion things will be connected to the Internet. By integrating with Amazon Echo it is an example on how technology can be used to enable 3rings to change the face of social care and provide a stronger safety net to help families know their loved ones are okay each day.

The UK population is getting older and many of our customers are in the ‘sandwich generation’ – balancing work commitments, with caring for older family members and looking after their own children – 3rings has the potential to help. Through this platform we want to stay ahead of the Internet of Things curve and demonstrate how technology can care.”

More than just giving peace of mind to families and loved ones, users have said how it has helped them to move beyond the everyday worries and have a better relationships with their relatives.

Beverly, a 3rings user, says, “3rings helps my sister hugely as she lives with Mum but works full time, and can work now without worrying. A wonderful example of how something so simple can have such a big impact.”

Steve, a 3rings user, says,One of the big things that mum really liked about the plug, and was key to her accepting it, was that it is very unobtrusive and doesn’t interrupt anything already in place.”

The business was inspired by the traditional three rings code used by families in the times before mobile phones. During its beta phase the 3rings cloud platform and smartphone app linked with an elderly loved one’s landline phone.  In 2015 this concept was replaced with the introduction of the 3rings smart plug.

Ends.

For media enquiries and interviews contact: Lowry Jonathan (Lowry@forster.co.uk) or Laura Hedges (Laura@forster.co.uk) 0207 403 2230.

Notes to Editors

About 3rings

3rings is a UK based company that develops technology to help families make sure ageing relatives they are OK. Rather than replacing real contact with loved ones – it is designed as an added ‘safety net’ and gives peace of mind. Connecting ageing relatives with Internet enabled family members using everyday appliances, the 3rings smart plug can instantly let the entire family know that mum, dad or grandparents, are up and making their usual morning cup of tea or have switched on the television. For more information: www.3rings.co.uk

 

About Steve Purdham

Steve Purdham, 3rings’ chairman and cofounder – Steve has built a number of businesses, including:

  • SurfControl plc – Internet security startup, which went on to employ more than 700 people in 14 countries. Sold for in excess of $400m to US competitor Websense.
  • Indentum Ltd – Email encryption spin out from the University of Bristol, which Steve rescued & sold to Trend Micro.  

We7 Ltd – cofounder investor of online music sharing service with Gareth Reakes, alongside former Genesis frontman Peter Gabriel. 3 million users a month at its peak. Acquired for £10m+ by Tesco in 2012 and rebranded Blinkbox Music.

3rings is a driven by the team of Steve Purdham, Julie Purdham and Gareth Reakes.

1 – Later Life in the United Kingdom, Age UK (2017)

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Smart Ageing – Are 3rings enough to know if Mum is OK?

There is a lot to like about 3rings and I have no reservations in recommending it as a simple but effective monitor to check that a normally active loved one is up and about.  It requires no special infrastructure, works very well for loved ones and carers and is a very cost-effective safety net for anyone living alone.

http://www.smartageing.co.uk/uncategorized/are-3rings-enough-to-know-if-mum-is-ok/

Smart Ageing

One Year on with 3rings Plug

It’s 11.00am. This is the time we have set up the 3rings Plug connected to my elderly mother’s kettle a year ago to send me an updated alert every day. The reassuring message on my Smart Phone tells me mum is up and about and has made her first drink of the day. I will as always, speak to her during the day, but right now it’s telling me that “All’s OK” with mum. No need to worry.

My mum is now “21, four times over” – she’s just had her 84th birthday! She is still very active, drives everywhere, is out every day, never turns down an invitation to go out somewhere and is determined to live life to the full for as long as she is able to. This is such a great attitude, but it also creates worry – what if she falls, what is she breaks down on the motorway – what if, what if?

Over the past 12 months I’ve got used to receiving this daily message from 3rings Plug. It’s reassuring for me, but as mum told me, and more importantly, it’s also very reassuring for her. Because mum knows that by 11.00am if she has not got out of bed and made a cuppa (which is her usual routine), without needing to do anything, I will know about it right away. In fact, on the few occasions when we’ve got the alert that mum had not used the kettle by 11.00, within five minutes either myself or one of my sisters had made contact with her. Thankfully each time, there’s been no problem – mainly mum having a lie in recovering from her social life!

As a franchise owner in the Home Instead Senior Care network, I am fully aware of the challenges older people face and the impact of these on family members and others. Almost all older people would wish to remain at home given the choice, and it’s the combination of factors that can make the “promise of home” a reality. These may include a supportive family, access to health care, and the support of other agencies and organisations like Home Instead.

Technology also plays an increasingly significant role. The 3rings Plug is taking a really simple “let the phone ring 3 times” concept and uses technology to deliver this reassurance to the family every day. It’s simple but so effective, and mum needs do nothing other than switch on her kettle as usual. A great proof statement for me is that a few days ago (due to a problem with my phone and partly my fault!) the system didn’t work for two days. It was an anxious time. It just reminded me how much reassurance I receive from using the 3rings Plug.

Engadget – 6 Health Startups to Improve The Lives of Seniors in 2017

What’s really interesting is the technology behind all of this. Many in home devices similar to this rely on either a wifi connection or the home having a landline. In this case, the device itself is essentially a modified mobile phone. This means that it requires no additional infrastructure be available at the senior’s home.

https://www.engadget.com/2016/12/28/6-health-startups-to-improve-the-lives-of-seniors-in-2017/

3rings Care Business Development Mangers

Both roles have now been filled but we are expanding. If you are interested in changing the face of social care then send us you CV.

The ‘Internet of Things’ is going to change the future of care and 3rings is at the centre of this fantastic opportunity. Due to expansion in its operation, 3rings, is looking for two ambitious BDM’s to join our digital team.

You will be responsible for developing and closing new business sales. This will include prospecting, profiling, networking, cold calling and developing relationships with potential partners leading to profitable new business sales.

Experience in the existing Telecare world is required and we would consider a wide range of business development skills to join our team. However, Passion, enthusiasm and a can do attitude is top of our list of required attributes.

The package with be right for the right person.

So if you really want to change the future of care contact Steve Purdham at steve@3rings.co.uk with your cv.

Further Details:

First and foremost we want people who are passionate, enthusiastic and are driven to make a difference in the world of care.

As a 3rings BD professional your role will be to engage with all existing Telecare and care channels to educate the market to the power of the 3rings service and platform and build its sales channels.

In addition to passion we would ideally like the candidate to have experience in:

  • Demonstrable experience in profitable Business development
  • Telecare and Care Industry

So if you are outgoing, confident and an organised individual who wants to get in on the ground floor of an amazing opportunity to help people then apply now!

Duties

  • Motivating and exciting the existing market with the expectations that the new world of the Internet of Things can do for the world of care.
  • Researching, prospecting and identification of potential new clients and decision makers
  • Networking, including attending industry events and providing feedback
  • Cold Calling
  • Building and developing new client relationships
  • Following up new business opportunities including setting up and attending client meetings
  • Planning, creation and delivery of presentations and pitches to prospective clients
  • Completing and submitting tenders and PQQs
  • Developing cohesive commercial propositions that meet client needs, concerns and objectives
  • Communicating new product, service and market developments to prospective clients
  • Working in conjunction with the Chairman to develop appropriate literature
  • Writing and generating monthly prospecting and progress reports as required
  • Identifying and developing new product and service streams/channels to increase sales
  • Identifying and developing unique product and service differentiators and propositions
  • Ensuring data is accurately input and maintained within relevant CRM/Sales management system
  • Meeting sales targets· Planning and developing a pipeline of new business

Applicant Requirements/Person Specification

  • Passionate, Enthusiastic, confident and driven and likeable individual
  • Excellent written and verbal communicator and networker with strong presentation skills
  • Persuasive and skilled negotiator with strong decision making skills
  • Excellent customer service and client development skills
  • Ability to translate proposals and opportunities into actual sales
  • Must have initiative and the ability to create and articulate compelling, value added propositions
  • Experienced in completing and winning tenders and PQQs, preferably in the voluntary/healthcare sectors
  • Must be target focussed and comfortable working to agreed targets and KPIs
  • Must be numerate and commercially aware with a good understanding of marketing principles
  • Must be logical and capable of following defined processes and procedures
  • Must have good IT skills, be an experienced user of Microsoft Office with experience of other CRM/Pipeline management software
  • Organised and flexible – willing to work with the whole team to provide an excellent service, yet able to work independently and manage their own workload in an efficient manner
  • Accurate and capable of working to daily, weekly and monthly targets
  • Applicant must be positive and enthusiastic and have a ‘can do’ attitude
  • Applicants may be required to undertake a DBS check
  • Would suit an experienced and outgoing business development manager with B2B experience but would consider most people who want to make a difference!

Send CV or call: Steve Purdham, 3rings Chairman, steve@3rings.co.uk 07899 803555

Sheffield charities to benefit from cutting-edge care technology

Sheffield-based Westfield Health is supporting two local charities by helping them access the latest smart technology for healthcare.

St Luke’s and Age UK Sheffield have bought 40 of the health and wellbeing company’s 3rings plugs – a smartplug designed to help families with elderly or vulnerable relatives living independently at home.

The Westfield Health-backed 3rings smartplug connects household appliances, like a kettle or TV, with a messaging service to provide updates about routine use or it alerts family when there could be a problem.

Executive Director David Capper, who is responsible for Westfield Health’s support of 3rings, said:

“The 3rings plug provides reassurance and peace of mind to those who are caring for elderly or ill loved ones.”

“We’re really proud to be supporting the rollout of the 3rings technology across Sheffield and South Yorkshire, and joining with St Luke’s and Age UK Sheffield is an ideal fit for this. ”

“Both St Luke’s and Age UK Sheffield work with people for whom independent living is extremely difficult, especially when accompanied by serious health conditions and frailty. The 3rings plug, which was recently featured as a customer tip on BBC Radio 2’s Jeremy Vine Show, provides an extra layer of support and assurance, helping more people to live independently in their own homes.”

“Westfield Health has been strong supporter of St Luke’s and Age UK Sheffield for a long time and we’re delighted that we can help these charities with this cutting-edge technology.”

St Luke’s Chief Executive, Peter Hartland, said:

“The 3rings system is very simple and that is why it can be really effective. We’re excited to be working with our colleagues at Age UK Sheffield, making this product available to some of our patients, clients and families on a 12 month trial, from which we will learn how it can be used most effectively in different situations.”

Peter added

“We’re delighted to continue an excellent working relationship with Westfield Health and we look forward to sharing in this, and future technological developments, for the benefit of people in Sheffield.”

To find out more about Westfield Health’s harder working health cover, visit westfieldhealth.com or westfieldhealth.com/blog

Photo caption: David Capper, Westfield Health and Peter Hartland, St Luke’s
 

David Capper, Westfield Health and Peter Hartland, St Luke'sDavid Capper and Peter Hartland

First experiences with a 3rings Plug

Steve Williams is the co-owner of the Bolton office of the Home Instead Senior Care network. This is a brief insight into his first experiences when he tried the 3rings Plug with his 83 year old Mum, Ivy.

Ivy lives, on her own, just over 20 miles away in Stockport and like most people of her generation is fiercely independent. She has Steve and his two sisters who between them are in daily touch with mum and visit her every day at some point.
Steve introduced the 3rings Plug to his mum and together they decided that the best appliance to use to know his mum was OK each day was the kettle as she always uses the kettle each morning between 8.00am and 11.00am.

So armed with this information, Steve set about installing the 3rings plug. Installation was straightforward, quick and simple. There was a little hitch during the installation where the plug said it couldn’t install but a quick retry resulted in the problem sorting itself out without further difficulty.

In setting up the plug, with the times to monitor mum and the details of who to send messages to, Steve found that this process was very easy and intuitive.
“One of the big things that mum really liked about the plug, and was key to her accepting it, was that it is very unobtrusive and doesn’t interrupt anything already in place.”
Steve finds the daily notification reassuring and useful as he gets the ‘All’s OK’ message each day at 11am.

Additionally, he also found the Pattern of Active Life (PAL) activity tracker very useful. For example, one night knowing his mum was going to be out late, he could discretely see that she had arrived home safely and had used the kettle.
All was well for many weeks but then on January 2nd, Steve received his first alert as his mum had not used the kettle. A quick call to check found that everything was OK but his mum felt reassured that he knew about it and had called to check.
Steve then realized that in getting his first alert he had to take responsibility for the Alert

and tell 3rings everything was OK. Despite being unfamiliar with the process, it turned out to be fairly straightforward and 3rings was quickly showing the big green tick, the sign that says everything is OK at Mum’s house.

Once installed and setup 3rings just goes about its business checking Mum is OK each morning and sending the family the daily message, ‘All is OK’. The messaging is now just part of the safety net to help look after mum.

Apart from a small technical glitch caused by a mobile signal issue one day, operation of the plug has been very smooth over the first few months.

The last red alert was recently received on the 14th March, but Steve knew that his mum was going out early that morning. So he was able to go in to the Activity Tracker to see that she had used the kettle before the 8.00 monitoring start time. This provided him with reassurance that she had gone out early with his sister and was ok.

Steve comments: “Overall, I’ve really like using the 3 Rings Plug. When asked, I’ve said it doesn’t do everything, but it does something very useful. Our family have more than daily contact with mum and this is just another way of monitoring that important early morning period. My mum is reassured by it because she knows that if for any reason she doesn’t use the device we are on to it by 11.00 am.”

Steve continued “As a family member, having been road testing this for a few months, I wouldn’t want to be without it now.”

Leaving the last word to his Mum, Ivy said, “It’s very helpful to know that this is in place, I think it’s great. I don’t have to do anything with it for it to work and that suits me and Charlie very well” (Charlie’s mum’s cat!)

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